What We Do
Hardgate Service
About the service
The Hardgate Service has been in operation since August 2000, providing housing support to individuals with a diversity of diagnoses and needs across Aberdeen.
The core building comprises of a purpose-built block of flats in the city centre. These tenancies are occupied by individuals who are supported by the service. One of these flats is used as the staff office and serves as the base for the provision of outreach support to several other individuals who are housed in tenancies across the city.
The aims of The Hardgate Service are best illustrated by the staff team mission statement:
“Through utilising a creative and flexible person-centred approach, we will endeavour to provide effective housing support, promote inclusion within the wider community and enable those we support to realise their fullest potential”.
How we can help
We offer person-centred support providing regular encouragement, advice and assistance to individuals in their own homes or in the wider community. This could include support to enable someone to develop skills to manage their household or supporting someone to access local community resources. Whatever the need, our goal is to increase the levels of independence and confidence in the people we support to a point where they can manage by themselves.
Who works at the Service?
Support is provided by a dedicated team of Support Workers and Support Assistants who are organised by a pair of experienced managers. Team members possess a broad range of skills, knowledge and life experience and share an energetic, positive attitude. From the outset, staff work hard to develop good working relationships with the people they support engendering trust and respect, enhancing feelings of wellbeing and helping to build a sense of inclusion in the community.
How your support is funded and how you are referred
The Social Work Department is usually responsible for assessing your needs and referring you to our services. Our services are funded from a variety of sources including Social Work budgets, the Supporting People programme and the Independent Living Fund. Please speak to your Social Worker/Care Manager or a member of our staff for further information.
Staff training
It is important that your support is provided by caring, competent and knowledgeable staff. We therefore provide ongoing training to promote high standards of practice. All of our staff complete an in-depth induction programme during their first six months. This covers general issues and also those areas that are relevant to the service they will be working in. They then continue a programme of learning and development throughout their employment. We support our staff to achieve SVQ qualifications at level 2, 3 and 4.
Hardgate Service Leaflet
PDF Version
