Care Inspectorate praise for Station Brae
Congratulations to all those at our Station Brae Respite Unit, who achieved 8 grade 6s (‘excellent’) across each area of performance (quality of care and support, quality of environment, quality of staffing and quality of management and leadership) in their recent Care Inspectorate inspection.
Station Brae Respite Unit provides respite care and short breaks for up to two adults with a learning disability or with a learning disability and who may also have a physical disability. 13 people regularly use the service, which is based in Newton Stewart, Galloway.
The report states that: "The service provider, manager and staff demonstrate obvious commitment to self evaluation and continuing improvement. They take excellent account of the views of people using the service and their carers as well as being attentive to current evidence-based views of best practice."
"Service users and their relatives confirm their satisfaction with the quality of care and support they receive and the very positive outcomes that they experience at Station Brae."
The following are the the statements in which Station Brae received grade 6s:
Quality of Care and Support
Statement 1 - We ensure that service users and carers participate in assessing and improving the quality of the care and support provided by the service.
Statement 3 - We ensure that service users health and wellbeing needs are met.
Quality of Environment
Standard 1 - We ensure the service users and carers participate in assessing and improving the quality of the environment within the service.
Standard 2 - We make sure the environment is safe and service users are protected.
Quality of Staffing
Statement 1- We ensure that service users and carers participate in assessing and improving the quality of staffing within the service.
Statement 3 - We have a professional, trained and motivated workforce which operates to national care standards and best practice.
Quality of Management and Leadership
Statement 1- We ensure that service users and carers participate in assessing and improving the quality of the management and the leadership of the service.
Statement 4 - We use quality systems and processes which involve service users, carers , staff and stakeholders to assess the quality of service we provide.
Lil McWilliam, Area Manager for Dumfries and Galloway, said: "Over recent years the care home has obtained high grades in inspections, this is due to a motivated staff team dedicated to go the extra mile for people we support to achieve good outcomes preparing individuals to move into their own homes with independent life skills. I'm pleased that carers and the people we support graded us as ‘excellent’ for Staffing and Management and Leadership."
Senior Support Workers Anne McNally said: "The report highlights an excellent service for the people of Galloway with a dedicated staff team."